My skyQ remote is faulty

[greeniscleaner]

My sky Q remote is Faulty 

[Daniel0210]

@greeniscleaner 

You haven't said how it's faulty or what you've tried already … If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare.

[oldfella]

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@greeniscleaner wrote:

My sky Q remote is Faulty 

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Hi @greeniscleaner 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.