My sky tv wont connect to sky broadband router

[Nicola_]

I have tried multiple times pressing the wps button - it flashes smber but jpt tirnimg green

[oldfella]

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@Nicola_ wrote:

I have tried multiple times pressing the wps button - it flashes smber but jpt tirnimg green

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Hi @Nicola_ 

First reset your broadband router.
On Sky broadband hold the Reset on the back of the router until the power light flashes green (about 10 seconds). Don't unplug or switch off your router while it resets. The power light will go green when it's done..
Wait until the router is completely back and running and then try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
On Sky Broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.

[Nicola_]

@oldfella thanks for replied. I've tried all the instructions (found your previous thread) and just been on the phone to them. Now sending an engineer out in five days - joke! Any other tips, let me know 

[Nicola_]

@oldfella its come back on now. Not sure why. Thanks for replying.

[MSu]

M S ,,,  Hello  i just pressed the WPS  button on the SIDE of my new router until another YELLOW light came on don t press the  RESET button should have been a WPS button down the side of your router hub then it connecteD to my Sky Q on my  T V  😄