My sky tv isn’t working as I think my outside satellite has fallen

[ClaireFullarton]

My sky tv isn’t working as I think my outside satellite has fallen

[oldfella]

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@ClaireFullarton wrote:

My sky tv isn’t working as I think my outside satellite has fallen

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Assume you are referring to your Satellite dish?
Looks like you need to contact Sky for an Engineer then @ClaireFullarton 

Edit

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

[TimmyBGood]

@ClaireFullarton 

Q does require a satellite signal to keep working, even if all it is used for is on-demand (internet) content.

[Chodley]

You think the dish has fallen? Is this verifiable in any way? Is it difficult to see the install location, as that could be a problem with fixing it too. It may just have got misaligned perhaps?