My sky tv hasn’t worked for the last 2 days it’s saying I need a satellite signal

[JLCUSICK]

For the last 2 days my sky q and my mini box has had no signal I have restarted my sky boxes and still nothing not also done check online too see if my sky is working and it say all my connection are working not even getting one channel that will work 

[Daniel0210]

@JLCUSICK 

If a message displays “no satellite signal” firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s likely to be a dish alignment issue so check the troubleshooting in this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with your building management company / landlord who will have their approved engineers to contact.

Remember, a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.