0

Discussion topic: My sky tv has been faulty, glitchy for over 72 hours.

Reply
This message was authored by Geesebuckets83 This message was authored by: Geesebuckets83

My sky tv has been faulty, glitchy for over 72 hours.

I haven't been able to access the channels properly. Every channel that is HD is frozen or it says no signal. Issue with satellite signal. 

I have been a customer for a number of years and this is the most dreadful period I've encountered. 

I am becoming bewildered with the product at this point. 

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: My sky tv has been faulty, glitchy for over 72 hours.

Posted by a Superuser, not a Sky employee. Find out more

@Geesebuckets83 wrote:

I haven't been able to access the channels properly. Every channel that is HD is frozen or it says no signal. Issue with satellite signal. 

I have been a customer for a number of years and this is the most dreadful period I've encountered. 

I am becoming bewildered with the product at this point. 


Hi @Geesebuckets83 

 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-q-picture-problems


If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system  

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion