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Discussion topic: My sky tv box is showing an amber light even after rebooting

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This message was authored by Debs031 This message was authored by: Debs031

My sky tv box is showing an amber light even after rebooting

When switching on the tv with the sky remote the tv comes on and asks for me to press home. When I press home nothing happens. The sky box has a constant amber light instead of green. I have rebooted twice to no avail. Please advise 

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This message was authored by Chodley This message was authored by: Chodley

Re: My sky tv box is showing an amber light even after rebooting

Posted by a Superuser, not a Sky employee. Find out more

Have you reset the remote by holding down 7&9 ?

 

Does the screen go black after that "press home" message or does it stay up? It's supposed to disappear. 

Debs031
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This message was authored by Debs031 This message was authored by: Debs031

Re: My sky tv box is showing an amber light even after rebooting

I have turned the box off and held the standby button in for 30 seconds and it is now turning red to amber. However there is nothing showing on the tv apart from HDMI1 

This message was authored by Chodley This message was authored by: Chodley

Re: My sky tv box is showing an amber light even after rebooting

Posted by a Superuser, not a Sky employee. Find out more

You won't get a picture unless it goes green

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