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Discussion topic: My sky remote isnt swixhing my skyq boxx on. I have to switch it on manually i can control mute and

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This message was authored by: AitkenD

My sky remote isnt swixhing my skyq boxx on. I have to switch it on manually i can control mute and

Not sure what's wrong ? I've been watching itv like a postage stamp for the last week.

Turns  TV on, but . I have to turn box on manually at the front then I only have that first page. Can't get onto home or select films documentaries etc

The remote will mute tv and control volume up and down, but nothing else. Its driving me mad. I've changed batteries unplugged box etc but nothing, 

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This message was authored by: SoulScotty

Re: My sky remote isnt swixhing my skyq boxx on. I have to switch it on manually i can control mute

Having the same problem, it's a nightmare. Tried on main box & 2 minis, all the same problem 

 

This message was authored by: Laing1

Re: My sky remote isnt swixhing my skyq boxx on. I have to switch it on manually i can control mute

Posted by a Superuser, not a Sky employee. Find out more

@AitkenD @SoulScotty Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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