21 Dec 2023 01:36 PM
I need a replacement.
21 Dec 2023 01:42 PM
Posted by a Superuser, not a Sky employee. Find out more@Anish89
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch
(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).
21 Dec 2023 01:45 PM
Posted by a Superuser, not a Sky employee. Find out moreYou have posted the same on the Glass board and the Sky Q board. Which do you have?
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