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This discussion topic has been answered Discussion topic: My sky remote is not working at all.

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This message was authored by: Hayley29x

My sky remote is not working at all.

It will not connect to my sky box at all. I have tried resetting the q box and resetting the remote nothing is happening. The remote has new batteries and flashes when I reset 


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This message was authored by: stereohaven Answer

Re: My sky remote is not working at all.

Posted by a Superuser, not a Sky employee. Find out more

@Hayley29x wrote:

It will not connect to my sky box at all. I have tried resetting the q box and resetting the remote nothing is happening. The remote has new batteries and flashes when I reset 


You can request a replacement remote here: https://www.sky.com/help/forms/replaceremote 

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | VOXI Mobile | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC

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This message was authored by: stereohaven Answer

Re: My sky remote is not working at all.

Posted by a Superuser, not a Sky employee. Find out more

@Hayley29x wrote:

It will not connect to my sky box at all. I have tried resetting the q box and resetting the remote nothing is happening. The remote has new batteries and flashes when I reset 


You can request a replacement remote here: https://www.sky.com/help/forms/replaceremote 

-------------------------

LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | sky Mobile | VOXI Mobile | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC

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This message was authored by: Hayley29x

Re: My sky remote is not working at all.

Thank you! I've sorted it 🙂

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