0

Discussion topic: My sky remote has packed up , it won’t turn the sky box on

Reply
This message was authored by: Jim1932

My sky remote has packed up , it won’t turn the sky box on

My sky remote has stopped working.  It won't turn the sky box on 

new batteries still not working 

Reply

All Replies

This message was authored by: oldfella

Re: My sky remote has packed up , it won’t turn the sky box on

Posted by a Superuser, not a Sky employee. Find out more

@Jim1932 wrote:

My sky remote has stopped working.  It won't turn the sky box on 

new batteries still not working 


Hi @Jim1932 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply