My sky q mini box isn’t working. It says there are issues with the activation server? Error Mr106

[KateMog]

The message on the screen is that my sky mini box hasn't been able to connect to the activation centre 

[oldfella]

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@KateMog wrote:

The message on the screen is that my sky mini box hasn't been able to connect to the activation centre 

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Hi @KateMog 

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.
If the mini still does not connect try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box

[Fed-up54]

I have same problem and have rebooted, turned on/off many times with no success.  Person who googled and solved problem in another thread can you tell us what worked please?

[Gill65]

I've just had the same issue with mini sky q & after trying to reboot several times I just took the viewing card out & replaced it & it was working immediately 

[Steve+Humphries]

Thank you Gill 65 - I followed your example and it worked perfectly 

Steve H 

[CBCBN]

Thanks @Gill65  this worked instantly for me too after several unsuccessful resets.