My sky q mini box has stopped working. There is a red light at the back so has power going in to it

[Lou123]

M sky q mini box has stopped working. There is a red light at the back indicating power is on but no lights at the front of the box. 

[oldfella]

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@Lou123 wrote:

M sky q mini box has stopped working. There is a red light at the back indicating power is on but no lights at the front of the box. 

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Hi @Lou123 

The Red light at the back is not a power light.  It is the Optical audio out socket.

However it does indicate the the box is on.

Does a reboot work?

To reboot press Standby on your Sky mini remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[Gudge2]

This hasn't worked 

[Chodley]

Try here. Should let you order a replacement/swap.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/no-power-q-box/article...