07 May 2024 11:52 AM
The q box is not working upstairs. Been trying to sort this for 2 weeks now .
07 May 2024 11:59 AM
@Neil1508 Has it worked before and stopped or has it never worked?
07 May 2024 04:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@Neil1508 wrote:
The q box is not working upstairs. Been trying to sort this for 2 weeks now .
@Neil1508 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting the mini box upstairs
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion