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Discussion topic: My sky q box will not respond it has just completely frozen wont work with the remote

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This message was authored by Confudled.com This message was authored by: Confudled.com

My sky q box will not respond it has just completely frozen wont work with the remote

My sky q box has frozen won't respond to the remote, I have tried re-pairing the remote and it still  won't work 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: My sky q box will not respond it has just completely frozen wont work with the remote

Posted by a Superuser, not a Sky employee. Find out more

@Confudled.com wrote:

My sky q box has frozen won't respond to the remote, I have tried re-pairing the remote and it still  won't work 


Hi @Confudled.com Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box?

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