14 Jul 2024 12:05 AM
The sky q box switched itself off and won't switch back on.
The remote works.
the TV works
14 Jul 2024 12:28 PM
Posted by a Sky employeeHi there @BadBadger65 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
14 Jul 2024 12:49 PM
Thanks - it is weird. I can see all my recordings via the app.
I tried a mini box into
the same TV. That worked for a while but is now in the same situation as the main. I'd.
17 Jul 2024 08:56 AM
Posted by a Sky employeeHi @BadBadger65
A private chat was started but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
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