My sky q box says theres a problem with the hard drive i cannot access anything other than live tv w

[Sazza73]

Sky q when turned on pops up with a message saying problem with disk hard drive tried turning on and off but always the same now not able to watch or record anything other than live channels 

[oldfella]

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@Sazza73 wrote:

Sky q when turned on pops up with a message saying problem with disk hard drive tried turning on and off but always the same now not able to watch or record anything other than live channels 

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Hi @Sazza73 

Does look terminal.

Check through the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages