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Discussion topic: My sky q box keeps losing wifi connection with my sky router

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This message was authored by: Minyrawel

My sky q box keeps losing wifi connection with my sky router

Broadband working fine but Sky Q box keeps losing connection. Been happening for months.  Spoke to an engineer on the phone worked for a bit then it keeps going again.Very frustrating as I need to press WPS button for ages which is painful on the thumb to reconnect with the sky q box. Had enough to be honest!! Been with Sky for 20 yrs plus and considering leaving!

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This message was authored by: Greenfingers001

Re: My sky q box keeps losing wifi connection with my sky router

Hi there Minyrawel , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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