Discussion topic: My sky q box isn’t working
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Message posted on 03 Oct 2023 09:55 AM
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My sky q box isn’t working
Sky q box isn't working
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Message posted on 03 Oct 2023 10:05 AM
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Re: My sky q box isn’t working
@Tulin You'll need to provide more details as "Not working" is not helpful.
What exactly is the issue? Any error messages onscreen? What steps have you tried to resolve the issue?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 03 Oct 2023 10:05 AM
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Re: My sky q box isn’t working
@Tulin wrote:
Sky q box isn't working
hi @Tulin
Apart from trying a Q box reboot you haven't given enough information for anybody to help you.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Message posted on 08 Oct 2023 09:00 AM
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Re: My sky q box isn’t working it says there’s a fault with the hard drive
Sky q box not work, keeps saying there is a fault with the hard drive
Message posted on 08 Oct 2023 09:13 AM
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Re: My sky q box isn’t working it says there’s a fault with the hard drive
@Melanie451 wrote:Sky q box not work, keeps saying there is a fault with the hard drive
Usually terminal, follow this: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
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