Discussion topic: My sky q box isn’t working no lights showing have followed all online support

This message was authored by: Cubbit · ‎25 Jan 2024

My sky q box not working.
trued all online support and nothing bet. Like this past 3 days

This message was authored by: Jones_The_Cat · ‎25 Jan 2024

@Cubbit wrote:
My sky q box not working.
trued all online support and nothing bet. Like this past 3 days

Perhaps order a new box then?

https://www.sky.com/help/articles/order-replacement-q-box

This message was authored by: Laing1 · ‎25 Jan 2024

@Cubbit wrote:

My sky q box not working.
trued all online support and nothing bet. Like this past 3 days

@Cubbit in what way is your box not working ? are you getting any error messages on the box ?

best to go through all possibilities before ordering a new box and losing all your recordings if its something simple to fix and doesnt require a new box

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Invisiblename · ‎25 Jan 2024

@

@Cubbit wrote:
My sky q box not working.
trued all online support and nothing bet. Like this past 3 days

Have you tested the wall socket with another device (e.g. lamp)?

I am just another Sky customer!

Discussion topic: My sky q box isn’t working no lights showing have followed all online support

My sky q box isn’t working no lights showing have followed all online support

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