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This message was authored by: Gill+5

My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive changed

My sky q box only had an Amber light. It won't turn on. I've changed batteries in controller and pressed the buttons on the front but nothing happens 


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This message was authored by: Gill+5 Answer

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

@oldfella thank you for you help, really useful. Had to do a system re-set in the end.

 

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This message was authored by: oldfella

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

Posted by a Superuser, not a Sky employee. Find out more

@Gill+5 wrote:

My sky q box only had an Amber light. It won't turn on. I've changed batteries in controller and pressed the buttons on the front but nothing happens 


Have you pressed the Amber Standby light on the right hand side @Gill+5 ?

 

If you have work through the following link.

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

 

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This message was authored by: Gill+5 Answer

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

@oldfella thank you for you help, really useful. Had to do a system re-set in the end.

 

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This message was authored by: hugh2

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

My main sky box gas an Amber light it won't go green please help me as I have no sky TV at all 

This message was authored by: Laing1

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

Posted by a Superuser, not a Sky employee. Find out more

@hugh2 wrote:

My main sky box gas an Amber light it won't go green please help me as I have no sky TV


 @hugh2 if it won't turn on with the remote have you tried pressing where the amber light is as that is a button as well then we will know if its a problem with the box or the remote


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: sue_rusby_1961

Re: My sky q box has an amber light, it wont turn to green and the tv is not picking it up. Ive chan

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