My sky q bix has started continually disconnecting from my router

[Jeremywatkinson]

All my other equipment is hai ing no issues with the router. I haven't moved it or changed it, haven't moved the tv or router and I have rebooted tv and router many times and it makes no difference 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Jeremywatkinson]

Is there anybody alive at sky to speak to me 

[Chodley]

While you're waiting for the chat bubble... Rebooted Tv? Have you rebooted the Sky box?

Also - I always recommend ethernet (over powerline if necessary) - I lived through too many months and even years of fighting wifi disconnects. Haven't had to deal with it for over a year now and my mental health is improved significantly. I actually use a wifi mesh node hardwired to the Q and powerlines for the minis.

[Tom-W19]

Hi @Jeremywatkinson 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.