0

Discussion topic: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

Reply
This message was authored by Gills1 This message was authored by: Gills1

My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

It's my first time to use this community thing.  My sky mini is not connecting to sky q box but for some reason it has just said I don't have the right subscription.  I don't understand that 

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr

Re: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gills1 

 

You've posted this in the Glass and Stream Forum, not the Sky Q forum. Hopefully a mod will move it for you and someone will be able to answer.

 

MikeAlanR 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by Jporch316 This message was authored by: Jporch316

Re: My sky mini is not connecting to the Sky Q and has all of a sudden say I don’t have sky mini

Posted by a Superuser, not a Sky employee. Find out more

@GD1 

one to be moved ....

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion