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Discussion topic: My sky mini box stops working when the main sky q box is on

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This message was authored by: Lola64

My sky mini box stops working when the main sky q box is on

My sky mini box works fine but when the main sky. Q box is on the mini box stops working 

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This message was authored by: Chodley

Re: My sky mini box stops working when the main sky q box is on

Posted by a Superuser, not a Sky employee. Find out more

Oh that's a new one!

 

What symptoms on the mini?

I assume you're using wifi?

What ISP?

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This message was authored by: Lola64

Re: My sky mini box stops working when the main sky q box is on

Hi. Symptoms are no connectivity on mini 

yes got WiFi. It's all good. With BT 

This message was authored by: Chodley

Re: My sky mini box stops working when the main sky q box is on

Posted by a Superuser, not a Sky employee. Find out more

WiFi being good (on the BT router) doesn't help as the mini and Q need to talk directly over their own wifi connection.

 

Try fully resetting the network on the mini - via the settings - that does use the BT wifi to begin with.


Oh ... what 5GHz wifi channel is the BT router on?

 

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