Discussion topic: My sky is not working….it says no satellite signal….I have turned it on and off a few times but stil
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Message posted on 16 Jun 2023 08:26 PM
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My sky is not working….it says no satellite signal….I have turned it on and off a few times but stil
My to is saying no satellite signal I have turned it off and on a few times but nothings changed....please help!!
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Message posted on 16 Jun 2023 08:29 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@Lindybindy wrote:
My to is saying no satellite signal I have turned it off and on a few times but nothings changed....please help!!
Hi @Lindybindy
Check through the following link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
Message posted on 16 Jun 2023 08:29 PM - last edited: 16 Jun 2023 08:39 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@Lindybindy You'll need to contact Sky if you've tried the normal trouble shooting as posted by @oldfella
It should allow you to book an engineer on the link provided after all steps are completed.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 16 Jun 2023 08:30 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
That is normally a sign that your dish has moved slightly out of alignment which will require a visit from an engineer. See this link firstly
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 16 Jun 2023 08:35 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@Lindybindy wrote:
My to is saying no satellite signal I have turned it off and on a few times but nothings changed....please help!!
Hi @Lindybindy
the link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
Gives the option to book an Engineer if you cannot solve your issue
Message posted on 16 Jun 2023 09:15 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
I am having ths problem but only on certain channels. For example BBC 1 and Channel 4 work normally but I get the No satellite signal on RTE 1 and BBC 2. Any ideas?
Message posted on 16 Jun 2023 09:44 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
My sky tv in bray not working either. Tried everything. Wi-Fi fine and can watch Netflix. No satellite signal
Message posted on 16 Jun 2023 10:32 PM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@Elizado Did you try the links in the replies above??
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 Jun 2023 07:29 AM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@GD1 yes tried everything. Am trying to avoid booking a technician. Was hoping there was a general problem in the area.
Message posted on 17 Jun 2023 07:38 AM
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Re: My sky is not working….it says no satellite signal….I have turned it on and off a few times but
@Elizado wrote:@GD1 yes tried everything. Am trying to avoid booking a technician. Was hoping there was a general problem in the area.
As the signal comes from one satellite, there is no such thing as "a general problem in the area", the whole country would be without a signal if there was a problem with that. Afraid it sounds like you are going to need an engineer the re-align your dish. Have you checked that the cables from the dish into the back of your Sky Q box have not come loose?
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