Discussion topic: My sky is down for weeks , engineers is only available for 22 Feb i have been waiting for almost two
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Message posted on 15 Feb 2024 03:04 PM
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My sky is down for weeks , engineers is only available for 22 Feb i have been waiting for almost two
Not very happy as i set up new aky package , a week or two after my signal completly disapears , now i ahd to wait almost two months for an engineer
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Message posted on 15 Feb 2024 03:09 PM - last edited: 15 Feb 2024 03:10 PM
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Re: My sky is down for weeks , engineers is only available for 22 Feb i have been waiting for almost
Your post is a little unclear as the 22nd February is next Thursday. Are you saying you originally booked an engineer nearly 2 months ago?
You will have been provided with the earliest available time slot in your area. The high winds / storms recently will have increased the workload for engineers in respect of checking and correcting dish alignment.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 15 Feb 2024 03:16 PM
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Re: My sky is down for weeks , engineers is only available for 22 Feb i have been waiting for almost
Hi Daniel
yes i booked an Engineer in early January and the only available slot was at the end of february
Message posted on 15 Feb 2024 03:18 PM
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Re: My sky is down for weeks , engineers is only available for 22 Feb i have been waiting for almost
Unfortunate but understandable I'm afraid. Once the issue has been fixed give Sky a call, explain how long you've been without service, and see if they'll add a credit onto your account.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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