My sky has not been working all day

[Robinsons23]

My sky has been having issues for weeks.. no satellite on over half the channels.. I recently paid for movie channels haven't been able to use to at all as it's never worked.. keeps saying no satellite. 
now today we have absolutely nothing.. for the whole day.. we followed all the instructions on the box and still nothing 

[GD1]

@Robinsons23  If it's showing no Satellite Signal and you have  SkyQ  try the steps here  https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-live-tv/no-satellite-signal/articl...

[Daniel0210]

@Robinsons23 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).

A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye and could only affect one or two channels). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.