My sky box won't turn on and keeps freezing

[DEBORAHGROSSPIETS]

My sky box won't turn on and keeps freezing the only way I can get it working is my unplugging and rebooting it but I'm doing it sometimes 3 times a day 

[Greenfingers001]

Hi there @DEBORAHGROSSPIETS , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @DEBORAHGROSSPIETS . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks