20 Jan 2024 02:36 PM
My sky box won't turn on and keeps freezing the only way I can get it working is my unplugging and rebooting it but I'm doing it sometimes 3 times a day
21 Jan 2024 08:51 AM
Posted by a Sky employeeHi there @DEBORAHGROSSPIETS , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Jan 2024 09:56 AM
Posted by a Sky employeeWe are still looking to help you @DEBORAHGROSSPIETS . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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