03 Feb 2025 05:31 PM
My sky box regularly loses connection and then tries unsuccessfully to connect to a neighbouring broadband network not mine. Any ideas ?
03 Feb 2025 08:30 PM
Posted by a Superuser, not a Sky employee. Find out moreHow do you know it's trying to do that?
03 Feb 2025 08:34 PM
When I notice sky is not working and lost connection under settings it shows the rogue network name it is trying to connect to.
03 Feb 2025 09:20 PM
Posted by a Superuser, not a Sky employee. Find out moreNah, that's just its internal wifi mesh name
03 Feb 2025 09:34 PM
Thanks - Do you know, if I connect the skyq box via an ethernet cable will that solve the problem and I can still connect my sky mini boxes via wifi ?
03 Feb 2025 09:53 PM
Posted by a Superuser, not a Sky employee. Find out moreIt might work if you disable 2.4GHz wifi (which the Q uses to connect to non-original-Sky-routers) and leave 5GHz enabled (which is what it uses to talk to the mini)
or use powerlines to connect the mini and disable wifi completely.
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