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Discussion topic: My sky box keeps deleting upcoming recordings

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This message was authored by Wdb This message was authored by: Wdb

My sky box keeps deleting upcoming recordings

I set up programs to be recorded. They show up in my scheduled list. Then they don't record and my series links disappear.   This is incredibly frustrating and I think my box is on the blink.  It gets incredibly hot to touch

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This message was authored by oldfella This message was authored by: oldfella

Re: My sky box keeps deleting upcoming recordings

Posted by a Superuser, not a Sky employee. Find out more

@Wdb wrote:

I set up programs to be recorded. They show up in my scheduled list. Then they don't record and my series links disappear.   This is incredibly frustrating and I think my box is on the blink.  It gets incredibly hot to touch


Hi @Wdb 

Best to contact Sky for an Engineer 

This message was authored by Chodley This message was authored by: Chodley

Re: My sky box keeps deleting upcoming recordings

Posted by a Superuser, not a Sky employee. Find out more

I've escalated this to sky as it sounds like a faulty box. Watch out for a blue chat bubble on this page.

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: My sky box keeps deleting upcoming recordings

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Wdb.

Thanks
Tom
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