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Discussion topic: My sky box isn’t working I tried all the things

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Avatar for Lina2000
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This message was authored by: Lina2000

Message posted on ‎23 Jul 2025 07:11 PM

My sky box isn’t working I tried all the things

My sky box not working I need someone to fix it 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎23 Jul 2025 07:15 PM

Re: My sky box isn’t working I tried all the things

Posted by a Superuser, not a Sky employee. Find out more

@Lina2000 

Not a lot of information there. Please explain what's happening, including any error messages on the screen?


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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎23 Jul 2025 07:15 PM

Re: My sky box isn’t working I tried all the things

Posted by a Superuser, not a Sky employee. Find out more
@Lina2000 wrote:

My sky box not working I need someone to fix it 

Perhaps you'd like to explain in some more detail what 'not working' means?

 

Remember we're other customers here...

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Laing1

Message posted on ‎23 Jul 2025 08:11 PM

Re: My sky box isn’t working I tried all the things

Posted by a Superuser, not a Sky employee. Find out more
@Lina2000 wrote:

My sky box not working I need someone to fix it 

@Lina2000 one of the first things to try is  rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions.


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