Discussion topic: My sky box is offline and won’t connect to the internet

This message was authored by: Neil+87865 · ‎20 Aug 2023

We have been having trouble with our Wi-Fi for a while now. The sky box won't connect to it and when it does the signal is terrible

This message was authored by: Lisa-P1987 · ‎21 Aug 2023

Hi there @Neil+87865 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Greenfingers001 · ‎24 Aug 2023

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: My sky box is offline and won’t connect to the internet

My sky box is offline and won’t connect to the internet

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Re: My sky box is offline and won’t connect to the internet

Re: My sky box is offline and won’t connect to the internet

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