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Discussion topic: My sky box is not working, it says updating but not moving off 1 of 2 updates and been doing this f

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Ebony2018
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This message was authored by Ebony2018 This message was authored by: Ebony2018

My sky box is not working, it says updating but not moving off 1 of 2 updates and been doing this f

‎08 Jun 2023 06:34 AM

My sky q box is not working it is saying updating 1 of 2 been like this 12 hours not doing anything and no lights on remote 

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Quoman7
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This message was authored by Quoman7 This message was authored by: Quoman7

Re: My sky box is not working, it says updating but not moving off 1 of 2 updates and been doing thi

‎08 Jun 2023 08:02 AM

Posted by a Superuser, not a Sky employee. Find out more
@Ebony2018 wrote:

My sky q box is not working it is saying updating 1 of 2 been like this 12 hours not doing anything and no lights on remote 

Hi @Ebony2018 Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

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