My sky box is not coming on

[Hur]

My sky box has no power not coming on 

[oldfella]

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@Hur wrote:

My sky box has no power not coming on 

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Hi @Hur 

What colour is the led on the front right of the Q box?

If it is Amber have you tried switching it on by pressing this led which is the Standby button.

If this turns the box on 

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.