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Discussion topic: My sky box is not coming on my Yvonne is but showing no signal I it’s not the r’cont & all s connect

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This message was authored by Bi_c1 This message was authored by: Bi_c1

My sky box is not coming on my Yvonne is but showing no signal I it’s not the r’cont & all s connect

  • My sky box isn't coming on my tv is and displaying no signal it isn't the remote control as it still isn't coming on when pressing the on off button directly on the box and everything is connected 
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky box is not coming on my Yvonne is but showing no signal I it’s not the r’cont & all s

Posted by a Superuser, not a Sky employee. Find out more

@Bi_c1 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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