Discussion topic: My sky box has a blue light which just keeps going round I also have a red light, I've tried off it
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 12 Jun 2023 09:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
My sky box has a blue light which just keeps going round I also have a red light, I've tried off it
My sky box has a blue light which just keeps going round i also have a red one, I've switched everything off and left it a while still the same when switched back on? No sky
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 12 Jun 2023 09:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
Can anyone help me
Message posted on 12 Jun 2023 10:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
Instead of just a simple powering the box on and off by removing and replgging the power, try the Sky Q recovery procedure from power off as described in step 3 here, using the box physical buttons;
https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 12 Jun 2023 06:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
I have the same issue.
Apparently it's a hardware failure which necessitates a new box, so I'm told.
Message posted on 10 Feb 2025 05:34 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
Do I contact sky
Message posted on 10 Feb 2025 05:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
@Worldchamp wrote:
Do I contact sky
For what?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 11 Feb 2025 08:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: My sky box has a blue light which just keeps going round I also have a red light, I've tried off
Yes, I've had this with a previous box and had to get sent a new one. I called and they helped me change my settings as it was on an eco setting but even after that it kept doing it, now currently doing it on the new box too so I'm away to call them again
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page