My sky app and netflex isnt working despite the fact that the tv is connected to Internet

[Olusayero]

My sky app and Netflix is not working despite the fact that I tried to troubleshoot to get it resolved 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Debbie10]

My Netflix and apps in my TV isn't working 

[Debbie10]

My sky apps and my Netflix isn't working 

[Oliver2021]

My apps are not working trying to connect to Netflix however I am connected to internet