18 May 2024 02:36 PM
I cannot get any signal on my tv
18 May 2024 02:41 PM
Posted by a Superuser, not a Sky employee. Find out more@Jenna1
If a message is displaying ”No signal” it tends to be from your TV not being on the correct input (check the HDMI cable between the Sky Q box and your TV)
Any “no satellite signal” message relates to your Sky box.
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish.
A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
18 May 2024 03:20 PM
My sky box keeps going off for no reason
18 May 2024 03:49 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sarah1502 wrote:
My sky box keeps going off for no reason
There will be a reason. Any error message?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion