0

Discussion topic: My sky TV remote or box is not working I I have changed batteries and turned box on and off

Reply
This message was authored by: Tarkel

My sky TV remote or box is not working I I have changed batteries and turned box on and off

My sky box or remote is not working I have changed batteries and turned box on and off the mini boxes are working finr

Reply

All Replies

This message was authored by: oldfella

Re: My sky TV remote or box is not working I I have changed batteries and turned box on and off

Posted by a Superuser, not a Sky employee. Find out more

@Tarkel wrote:

My sky box or remote is not working I have changed batteries and turned box on and off the mini boxes are working finr


Hi @Tarkel 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply