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Discussion topic: My sky TV is disconnected.The error message states that this channel is affected.by error in satelli

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This message was authored by Sharon451 This message was authored by: Sharon451

My sky TV is disconnected.The error message states that this channel is affected.by error in satelli

My sky TV channels are disconnected., and the error message states that there is a problem with the satellite signal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky TV is disconnected.The error message states that this channel is affected.by error in sat

Posted by a Superuser, not a Sky employee. Find out more

@Sharon451 
If a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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