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Discussion topic: My sky Q says I have problem with hard disk. I can pause or use catch up tv. Can you assist?

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This message was authored by Kornelia1 This message was authored by: Kornelia1

My sky Q says I have problem with hard disk. I can pause or use catch up tv. Can you assist?

My Sky Q box is coming up with a message that my hard drive is not working. I can pause my tv or use my catch up.

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This message was authored by Chodley This message was authored by: Chodley

Re: My sky Q says I have problem with hard disk. I can pause or use catch up tv. Can you assist?

Posted by a Superuser, not a Sky employee. Find out more

Assume you mean "can't" use.

 

Start here

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

You might end up with a box replacement. If so, make sure you keep your viewing card and check the new box power supply matches the old one - there are two possible connectors, one for an external power brick and one that's just a standard figure 8 power socket.

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