Discussion topic: My sky Q remote not working, is it possible to purchase another one

This message was authored by: Samkelisiwe · ‎08 Jun 2023

My sky Q remote is no longer functional, bought one from amazon, unfortunately not working. Is it possible to purchase one from sky

This message was authored by: Daniel0210 · ‎08 Jun 2023

@Samkelisiwe
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎08 Jun 2023

@Samkelisiwe
If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: My sky Q remote not working, is it possible to purchase another one

My sky Q remote not working, is it possible to purchase another one

Re: My sky Q remote not working, is it possible to purchase another one

All Replies

Re: My sky Q remote not working, is it possible to purchase another one

Was this discussion not helpful?

Search Sky Community

Start a new discussion