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Discussion topic: My sky Q is not working my screen says no satellite signal

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This message was authored by Carla191086 This message was authored by: Carla191086

My sky Q is not working my screen says no satellite signal

How to get my sky Q working screen say no satellite signal 

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Carla191086
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This message was authored by Carla191086 This message was authored by: Carla191086

Re: My sky Q is not working my screen says no satellite signal

And I want to no my account so I can login into Netflix in my bedroom 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My sky Q is not working my screen says no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Carla191086 

If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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