My sky Q box will not let me access my recordings,and my mini box says no satellite signal.

[Ninja54]

I can't access my recordings on my sky Q box and it says no satellite signal on my mini box I have tried unplugging them both but no joy.

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147