My sky Q box keeps crashing, I’ve done a software upgrade and a system reset but it’s still happenin

[Calimui]

Sky Q box constantly crashing. I've done a software update and a system reset but it's still happening. Grateful if anyone has any other advice. 

[oldfella]

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@Calimui wrote:

Sky Q box constantly crashing. I've done a software update and a system reset but it's still happening. Grateful if anyone has any other advice. 

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Exactly what do you mean by "crashing " @Calimui ?