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Discussion topic: My sky Q box has a red light on it and my tv not working

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This message was authored by Harvey+Jaz This message was authored by: Harvey+Jaz

My sky Q box has a red light on it and my tv not working

My sky Q box has a red light on it and tv not working

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This message was authored by oldfella This message was authored by: oldfella

Re: My sky Q box has a red light on it and my tv not working

Posted by a Superuser, not a Sky employee. Find out more

@Harvey+Jaz wrote:

My sky Q box has a red light on it and tv not working


Hi @Harvey+Jaz 

Have you tried switching the Q box on by pressing the Standby button on the front right of the Q box (the Amber Led)?

If this brings the box on 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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