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This discussion topic has been answered Discussion topic: My screen goes black and I have to reboot my box at least once a week

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This message was authored by: Bluerose

My screen goes black and I have to reboot my box at least once a week

At least once a week, my screen goes black and I have to reboot my box. It just did it while I was watching


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This message was authored by: oldfella Answer

Re: My screen goes black and I have to reboot my box at least once a week

Posted by a Superuser, not a Sky employee. Find out more

@Bluerose wrote:

At least once a week, my screen goes black and I have to reboot my box. It just did it while I was watching


Hi @Bluerose 

Check that your HDMI cable is correctly seated at both ends.

Also if you have one try another HDMI lead.

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This message was authored by: oldfella Answer

Re: My screen goes black and I have to reboot my box at least once a week

Posted by a Superuser, not a Sky employee. Find out more

@Bluerose wrote:

At least once a week, my screen goes black and I have to reboot my box. It just did it while I was watching


Hi @Bluerose 

Check that your HDMI cable is correctly seated at both ends.

Also if you have one try another HDMI lead.

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This message was authored by: Bluerose

Re: My screen goes black and I have to reboot my box at least once a week

Thanks for both replies. I have done what you suggested and will wait to seeif it happens again

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