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Discussion topic: My satellite sky Q box wont reset its self

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This message was authored by Slowson72 This message was authored by: Slowson72

My satellite sky Q box wont reset its self

Any one have any ideas on hiw to get it working

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This message was authored by oldfella This message was authored by: oldfella

Re: My satellite sky Q box wont reset its self

Posted by a Superuser, not a Sky employee. Find out more

@Slowson72 wrote:

Any one have any ideas on hiw to get it working


Hi @Slowson72 

Have you tried a simple reboot.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

 

If you had to press the Standby button on the Q box to start it try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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