26 Jan 2024 11:24 AM
Go into my recordings and it's saying currently unavailable
26 Jan 2024 11:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Lyne1
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
26 Jan 2024 11:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Lyne1
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
26 Jan 2024 11:28 AM
Posted by a Superuser, not a Sky employee. Find out more
@Lyne1 wrote:
Go into my recordings and it's saying currently unavailable
Hi @Lyne1
If you also cannot make new recordings check through the following link.
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
26 Jan 2024 12:05 PM
Thank you I've got it working finally had to rest my box a couple of times
26 Jan 2024 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreKeep an eye out for hard drive errors. Might be on its way out.
23 May 2024 10:13 AM
Having to reboot the system every time we try to watch recordings. Been going on for a couple of weeks now!
do think the hard drives on it's way out?
24 May 2024 05:50 AM
Posted by a Superuser, not a Sky employee. Find out moreAlmost certainly
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