This discussion topic has been answered Discussion topic: My recordings on sky q arent showing and its saying currently unavailable
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Message posted on 26 Jan 2024 11:24 AM
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Go into my recordings and it's saying currently unavailable
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Message posted on 26 Jan 2024 11:26 AM
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@Lyne1
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on 26 Jan 2024 11:26 AM
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@Lyne1
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 26 Jan 2024 11:28 AM
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Re: My recordings on sky q arent showing and its saying currently unavailable
@Lyne1 wrote:
Go into my recordings and it's saying currently unavailable
Hi @Lyne1
If you also cannot make new recordings check through the following link.
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
Message posted on 26 Jan 2024 12:05 PM
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Re: My recordings on sky q arent showing and its saying currently unavailable
Thank you I've got it working finally had to rest my box a couple of times
Message posted on 26 Jan 2024 01:04 PM
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Re: My recordings on sky q arent showing and its saying currently unavailable
Keep an eye out for hard drive errors. Might be on its way out.
Message posted on 23 May 2024 10:13 AM
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Re: My recordings on sky q arent showing and its saying currently unavailable
Having to reboot the system every time we try to watch recordings. Been going on for a couple of weeks now!
do think the hard drives on it's way out?
Message posted on 24 May 2024 05:50 AM
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Re: My recordings on sky q arent showing and its saying currently unavailable
Almost certainly
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