@Picassorichard Your post is a bit confusing as you mention both sky Q and sky streaming, you can't run both off the same account registered to your address as they are different sky tv products and sky only allows the use of one or the other at a registered address
so can you confirm which product you have Q or stream
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
